What We Do

Flagship Session: Partners in Love & Change

Beyond Sensitisation. See Disability Differently.

A lived-experience-led disability inclusion experience that helps people understand disability, recognise barriers and rethink how inclusion can work in real life.

Through stories, real-world situations, cross-disability perspectives and immersive activities, participants don't just learn about disability. They explore how disability is experienced, where exclusion happens and what can be done differently

Himanshi and Rewant during an accessible travel experience
Why This Session Is Different

Why This Session Is Different

Awareness is important. But meaningful disability inclusion begins when people move beyond knowing about disability to understanding how it is experienced in real life.

Partners in Love & Change brings together lived experiences, cross-disability perspectives, real-world situations and interactive engagement to help participants see barriers differently, question assumptions and think about what can change.

From Awareness to Understanding

  • See disability beyond stereotypes and labels
  • Explore different disability experiences and perspectives
  • Understand how barriers show up in everyday life
  • Recognise the impact of assumptions, attitudes and environments
  • Connect disability inclusion to real-world situations

From Understanding to Action

  • Identify where exclusion occurs
  • Understand why a barrier exists and who it affects
  • Explore different points where change can happen
  • Think beyond one-size-fits-all solutions
  • Consider practical ways to create more enabling experiences and environments
Himanshi and Rewant together at a market and restaurant setting
Lived Experience & Founders

Two Perspectives. Different Experiences. One Shared Journey.

Partners in Love & Change is shaped by the lived experiences of Himanshi Sardana and Rewant Katyal, a couple with disabilities and the co-founders of Decode Disability.

Their experiences bring a perspective that cannot be captured through definitions, checklists or assumptions alone.

Through real stories, everyday situations and different points of view, they invite participants to look at disability through the realities of navigating spaces, services, interactions and experiences.

The focus is not inspiration. It is understanding.

Same Place. Different Experience.

Two people can enter the same space and experience it in completely different ways.

One person may encounter a physical barrier. Another may face a communication barrier. Someone else may encounter an assumption, a process or an interaction that limits their choice or independence.

Through Himanshi and Rewant's different perspectives, participants explore:

Same place. Different experience.
Same situation. Different needs.
Same intention. Different impact.

Because there is no single "disabled experience", meaningful inclusion requires us to listen, understand context and move beyond assumptions.

Lived Experience as a Lens

Himanshi and Rewant don't speak for every person with a disability. They bring their own experiences into the conversation to open up questions, perspectives and possibilities for participants to explore.

Their journey becomes a lens through which participants can examine their own environments, assumptions and approaches to inclusion.

Session Content

What We Explore

Understanding Disability

  • Disability beyond stereotypes
  • Visible and non visible disabilities
  • Cross disability perspectives
  • Disability, identity and agency
  • Moving from sympathy to empathy

Accessibility in Real Life

  • Physical accessibility
  • Digital accessibility
  • Communication and information
  • Transportation and mobility
  • Events and experiences
  • Emergency situations

The Human Side of Inclusion

  • Assumptions and unconscious bias
  • Help versus agency
  • Appropriate interaction
  • Individual choice and independence
  • Creating enabling environments

From Barrier to Possibilities

  • Identifying barriers
  • Understanding impact
  • Finding root causes
  • Exploring appropriate interventions
  • Identifying responsibility and ownership
Immersive Engagement

Not Just a Session. An Experience.

01

REAL LIFE SCENARIOS

What would you do?

Explore everyday situations involving disability and inclusion. Question assumptions and consider how different responses can create different experiences.

02

ACCESSIBILITY DETECTIVE

What might you be missing?

Look beyond what is immediately visible to identify physical, digital, communication, behavioural and process-related barriers.

03

JOURNEY MAPPING

Where does the experience change?

Follow a person's journey and identify where access, participation or independence can break down.

04

PERSPECTIVE SWITCH

What changes when you change the lens?

Look at the same situation from different disability, user and stakeholder perspectives.

05

CASE STUDY DECODE

What happened and why?

Unpack a real-world situation to understand the barrier, assumptions, impact and what could have been approached differently.

06

INTERVENTION CHALLENGE

What could change?

Explore possible responses and identify where intervention can happen: communication, behaviour, process, environment, technology, policy or systems.

From Awareness to Intervention

From Awareness to Intervention

Identifying a barrier is only the first step. The next question is: what kind of intervention is actually required?

Communication
→
Behaviour
→
Process
→
Environment
→
Technology
→
Policy
→
System

Different barriers require different interventions. The session helps participants move beyond generic advice and think about solutions according to the situation, person and context.

This is not an accessibility audit. It is an awareness, perspective building and intervention thinking experience.

Session Formats

Designed Around Your Audience

Every organisation is at a different point in its disability inclusion journey. Partners in Love & Change can be delivered as a focused perspective-building session, a deeper immersive experience or a customised engagement designed around your context.

Perspective Session

60–90 minutes

A focused experience that introduces participants to disability, accessibility and lived experience through stories, perspectives and real-world situations.

Ideal for:
Employee awareness programmes, conferences, team sessions and organisations beginning their inclusion journey.

Immersive Session

2–3 hours

A deeper, interactive experience combining lived experiences, scenarios, case studies, journey mapping and perspective-based activities.

Ideal for:
HR, DEI, L&D, leadership and teams looking to move beyond awareness towards deeper understanding and practical thinking.

Custom Experience

Half day or customised

A session designed around your audience, objectives, industry and the experiences your organisation creates.

The experience can be tailored for:
Leadership | HR & People | DEI | L&D | Customer Experience | Product & Design | Travel & Hospitality | Events

Ideal for:
Organisations looking to explore disability inclusion through a specific business, workplace, customer or service context.

Let's Design the Right Experience

Tell us about your audience, context and what you want participants to take away. We will shape the experience around it.

Built for People Who Shape Experiences

Built for People Who Shape Experiences

Disability inclusion touches every part of an organisation. Partners in Love & Change can be adapted for the people who shape workplaces, services, products, journeys and experiences.

People & Culture

HR | People Teams | DEI | L&D | Employee Experience

Explore disability inclusion in workplace culture, communication, employee experiences and people practices.

Leadership

Founders | Senior Leaders | Business Heads

Build perspective around the decisions, systems and environments that influence inclusion.

Customer Experience

Customer Service | Frontline | Experience Teams

Explore how communication, processes and interactions can shape an individual's experience.

Product & Design

Product | UX | Design | Technology Teams

Look at accessibility through the lens of users, journeys, design choices and digital experiences.

Travel & Hospitality

Hotels | Travel | Tourism | Experience Providers

Explore accessibility across journeys, services, environments and customer experiences.

Events & Experiences

Event Teams | Conference Organisers | Experience Designers

Think about how accessibility can influence participation, communication and the overall experience.

The session can also be adapted for education, community organisations, public-facing services and other contexts where people, accessibility and experience intersect.

Outcomes

What Participants Take Away

Participants will be encouraged to:

  • Understand disability through multiple lived perspectives.
  • Recognise physical, digital, behavioural, communication and systemic barriers.
  • Question assumptions that can unintentionally create exclusion.
  • Respond more confidently to real life situations involving disability.
  • Analyse where accessibility breaks down across a person's journey.
  • Think through practical, context specific interventions.
  • Act within their own sphere of influence.
Bring the Experience to Your Organisation

Ready to See Disability Differently?

Bring Partners in Love & Change to your organisation and create an experience where participants don't just learn about disability. They explore different perspectives, question assumptions and think differently about inclusion.